Effective Date: January 21, 2026

Who we are

Our website address is: https://matchcafe.co.za. We operate as a restaurant in South Africa and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA)

POPIA Compliance & Information Officer

In terms of POPIA, we act as the “Responsible Party.” We collect and process personal information only for specific, explicitly defined, and lawful purposes related to our restaurant operations (such as responding to inquiries via our contact form).

Contact Email: info@matchcafe.co.za

Information Officer: Vinesh Naidoo

PAIA Manual

In accordance with the Promotion of Access to Information Act (PAIA), our PAIA Manual (which outlines how you may request access to our records) is available for inspection at our physical premises or can be requested via email at the address listed above..

Cookies

Our website uses “cookies” to improve your experience.

Consent: By using our website and clicking “Accept” on our cookie banner, you consent to our use of these cookies. You can disable cookies in your browser settings, but some features (like the map) may stop working.

Functional Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies last for one year.

Third-Party Cookies (Google Maps): We embed Google Maps to show our location. Google may set cookies to track your usage and location to provide this service.

Contact Forms

When you submit an inquiry via our contact form, we collect your name, email address, and any message content. This data is used solely to respond to your request. We do not use this information for marketing unless you explicitly opt-in.

Embedded content from other websites

Articles on this site may include embedded content (e.g. Google Maps, videos, images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that content.

Who we share your data with

We do not sell or share your personal information with third parties for marketing. We only share data when required by South African law or to facilitate a service you requested (e.g., a booking system).

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. For contact form submissions, we retain your data for as long as necessary to fulfill your request or as required by South African tax and business laws.

What rights you have over your data

Under POPIA, you have the right to:

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request that we update or correct inaccurate data.
  3. Objection: Object to the processing of your data for specific purposes.
  4. Deletion: Request that we erase your personal data (excluding data we are legally obliged to keep).

To exercise these rights, please contact our Information Officer at the email address provided above.